Cookie Policy
How we use cookies to improve your experience on Ovela
Effective Date: January 1, 2024 | Last Updated: January 15, 2025
Introduction
This Cookie Policy explains how Ovela ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website www.ovela.com. This policy provides you with clear and comprehensive information about the cookies we use, why we use them, and your choices regarding cookies.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
- Session management and user authentication
- Security and fraud prevention
- Load balancing to ensure website stability
- Remembering privacy settings
Analytical/Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Google Analytics for traffic analysis
- Page load time monitoring
- Error tracking and debugging
- User journey mapping
Functional Cookies
These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or third-party providers.
- Language preferences
- Region selection
- User preferences and settings
- Form data retention
Marketing/Targeting Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show relevant ads on other sites.
- Facebook Pixel for ad targeting
- Google Ads remarketing
- LinkedIn Insights
- Conversion tracking
Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website and deliver advertisements on and through the website.
Third-party services we use:
- Google Analytics:Website traffic analysis and user behavior tracking
- Facebook:Social media integration and advertising
- Zendesk:Customer support and live chat functionality
- Stripe:Payment processing and fraud prevention
Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the "Cookie Settings" link in the footer of our website.
Browser Controls
Most web browsers allow you to control cookies through their settings preferences. However, limiting cookies may impact your experience of our website.
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy, search, and services → Cookies
Opt-Out Options
You can opt out of targeted advertising by visiting:
- Network Advertising Initiative: www.networkadvertising.org/choices/
- Digital Advertising Alliance: www.aboutads.info/choices/
- European Interactive Digital Advertising Alliance: www.edaa.eu/
Privacy and Security
We are committed to protecting your privacy and ensuring the security of your information. Cookies do not typically contain any information that personally identifies you, but personal information that we store about you may be linked to information stored in and obtained from cookies.
For more information about how we handle your personal data, please refer to our Privacy Policy.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page with a new "Last Updated" date.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Email: info@ovela.live
Phone: +923219616555
Address: Ovela Medical Tourism
Blue Area, Islamabad
Pakistan