HIPAA Compliance
Your health information is protected by the highest standards of privacy and security
Our Commitment to HIPAA Compliance
The Health Insurance Portability and Accountability Act (HIPAA) sets the standard for protecting sensitive patient data. At Ovela, we are fully committed to meeting and exceeding these standards to ensure the privacy and security of your health information.
As a medical tourism facilitator handling Protected Health Information (PHI), we implement comprehensive administrative, physical, and technical safeguards to maintain HIPAA compliance throughout your healthcare journey.
How We Protect Your Health Information
Our multi-layered security approach ensures your medical data remains private and secure
Data Encryption
All patient data is encrypted at rest and in transit using AES-256 encryption standards
Access Control
Role-based access control ensures only authorized personnel can access patient information
Audit Logging
Comprehensive audit trails track all access and modifications to patient records
Security Assessments
Regular security audits and vulnerability assessments maintain compliance standards
Data Backup
Automated encrypted backups ensure data recovery and business continuity
Authentication
Multi-factor authentication and strong password policies protect account access
HIPAA Safeguards Implementation
Comprehensive measures across all aspects of our operations
Administrative Safeguards
- Security Officer designation and responsibilities
- Workforce training and access management
- Access authorization and modification procedures
- Security incident response procedures
- Business Associate Agreements (BAAs)
- Regular risk assessments and mitigation plans
Physical Safeguards
- Facility access controls and monitoring
- Workstation security policies
- Device and media controls
- Equipment disposal and reuse procedures
- Physical access logs and surveillance
- Environmental controls for data centers
Technical Safeguards
- Unique user identification and authentication
- Automatic logoff and encryption/decryption
- Audit logs and integrity controls
- Transmission security protocols
- Network segmentation and firewalls
- Intrusion detection and prevention systems
Your HIPAA Rights
Understanding your rights regarding your protected health information
Right to Access
Request and receive copies of your medical records within 30 days
Right to Amend
Request corrections to inaccurate or incomplete health information
Right to Accounting
Receive a list of disclosures of your health information
Right to Restrict
Request limitations on how your information is used or shared
Right to Confidential Communications
Choose how and where we contact you about medical matters
Right to Notice
Receive our Notice of Privacy Practices
Exercising Your Rights
To exercise any of these rights, please contact our Privacy Officer. We will respond to your request within the timeframes required by HIPAA, typically within 30 days.
Business Associate Agreements
Ensuring compliance throughout our partner network
Our Partner Requirements
All our business associates, including partner hospitals, technology providers, and third-party services, are required to:
- Sign comprehensive Business Associate Agreements (BAAs)
- Implement appropriate safeguards for PHI protection
- Report any security incidents or breaches immediately
- Undergo regular compliance audits and assessments
- Maintain cyber liability insurance coverage
Breach Notification Procedures
Transparent communication in the unlikely event of a breach
Our Breach Response Protocol
While we maintain robust security measures to prevent breaches, we have comprehensive procedures in place should an incident occur:
- Immediate containment and assessment of the breach scope
- Investigation to determine affected individuals and data
- Notification within 60 days to affected individuals
- Reporting to HHS and other required authorities
- Remediation measures to prevent future incidents
- Credit monitoring services offered when appropriate
Ongoing Training and Compliance
Continuous improvement in privacy and security practices
Employee Training
- •Annual HIPAA training for all staff
- •Role-specific privacy education
- •Regular security awareness updates
- •Incident response drills
Compliance Monitoring
- •Quarterly compliance assessments
- •Annual third-party audits
- •Continuous security monitoring
- •Policy and procedure updates
Questions About HIPAA Compliance?
Our Privacy Officer is available to address any concerns about your health information privacy
Privacy Hotline: +923219616555
Email: info@ovela.live