Important Disclaimers
Essential information about medical tourism services and your responsibilities
Please read these disclaimers carefully before using our services
Critical Information for All Patients
The information and services described on this website are subject to important limitations and conditions. Medical tourism involves unique considerations and risks that differ from receiving treatment in your home country. It is essential that you read and understand all disclaimers, terms, and conditions before proceeding with any medical travel arrangements.
Comprehensive Disclaimers
Understanding the scope and limitations of our services
Medical Disclaimer
- The information provided on this website is for general informational purposes only and should not be considered medical advice.
- Always consult with qualified healthcare professionals for medical advice, diagnoses, or treatment recommendations.
- Ovela facilitates connections between patients and healthcare providers but does not directly provide medical services.
- Treatment outcomes vary by individual and cannot be guaranteed. Past results do not guarantee future outcomes.
- All medical procedures carry inherent risks that should be discussed with your healthcare provider.
Travel and Visa Disclaimer
- Ovela assists with medical visa documentation but does not guarantee visa approval, which remains at the discretion of government authorities.
- Patients are responsible for ensuring they meet all travel requirements, including valid passports and necessary vaccinations.
- Travel advisories and regulations can change without notice. Check current requirements with relevant authorities.
- Ovela is not responsible for travel delays, cancellations, or disruptions that may affect your medical schedule.
- Travel insurance is strongly recommended and is separate from medical procedure insurance.
Legal Disclaimer
- Information on this website does not constitute legal advice. Consult qualified legal professionals for legal matters.
- Ovela operates in compliance with Pakistani law. International patients should understand applicable laws in both countries.
- Dispute resolution procedures are outlined in our Terms of Service and patient agreements.
- Ovela acts as a facilitator and is not liable for actions or omissions of independent healthcare providers.
- By using our services, you agree to binding arbitration for dispute resolution as outlined in our terms.
Insurance and Financial Disclaimer
- Insurance coverage varies by provider and policy. Verify coverage with your insurance company before treatment.
- Cost estimates are subject to change based on individual medical needs and complications.
- Additional costs may arise from extended stays, additional procedures, or unforeseen medical needs.
- Currency exchange rates fluctuate and may affect final costs for international patients.
- Payment plans and financing options are subject to credit approval and terms set by third-party providers.
Third-Party Services Disclaimer
- Ovela partners with independent hospitals, clinics, and healthcare providers who maintain their own standards and practices.
- We carefully vet partners but are not responsible for their individual actions or service quality.
- Third-party services including accommodation, transportation, and tourism are independent of Ovela.
- Links to external websites are provided for convenience and do not imply endorsement.
- Reviews and testimonials represent individual experiences and results may vary.
Risk Acknowledgment
- All medical procedures carry risks including but not limited to infection, complications, and adverse reactions.
- International travel for medical treatment involves additional considerations including language barriers and cultural differences.
- Post-operative care requirements must be carefully followed to minimize complications.
- Emergency situations may require treatment at local facilities in your home country.
- Patients must provide complete and accurate medical history to ensure appropriate care.
Important Patient Notices
Key information every medical tourist should understand
Emergency Medical Situations
In case of medical emergency after returning home, seek immediate local medical attention. Do not delay treatment to consult with overseas providers.
Informed Consent
All patients must provide informed consent before any medical procedure. Ensure you fully understand the risks, benefits, and alternatives.
Medical Records
Patients are responsible for maintaining copies of all medical records and ensuring continuity of care with home healthcare providers.
Communication
While we strive for clear communication, language differences may occur. Request clarification whenever needed.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: Ovela, its affiliates, officers, employees, agents, partners, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, even if Ovela has been advised of the possibility of such damages.
In no event shall Ovela's total liability exceed the amount paid by you for the services in question.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
Patient Acknowledgment
By using Ovela's services, you acknowledge that you have read, understood, and agree to these disclaimers. You understand that medical tourism involves unique risks and considerations, and you accept responsibility for your healthcare decisions.
Your Responsibilities
- •Provide accurate and complete medical history
- •Follow all pre and post-operative instructions
- •Maintain realistic expectations about outcomes
- •Ensure continuity of care upon returning home
- •Obtain appropriate insurance coverage
Questions or Concerns?
If you have questions about these disclaimers or need clarification about our services, please don't hesitate to contact us
Legal Documents
Review all legal terms before proceeding
Professional Advice
Consult healthcare and legal professionals
Updated Regularly
Last updated: January 15, 2025